Regional Inside Account Manager - Great Lakes

Company: Dish
Location: Cleveland
Posted on: February 1, 2025

Job Description:

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a first-of-its-kind 5G network, a passion for change and the power to drive it, we'll emerge as the nation's fourth facilities-based wireless carrier and a disruptive force in the market at large.

Job Duties and Responsibilities

The Regional Inside Account Manager for Boost Mobile is responsible for driving sales performance, fostering strong relationships, and providing ongoing support to 30-40 retail owners within a designated region. The role is critical to ensuring that each retail location maximizes its potential and aligns with Boost Mobile's sales and service standards. The Regional Inside Account Manager will act as the primary point of contact for retail owners, ensuring alignment on business goals, promotions, and growth opportunities.

Key Responsibilities:

• Serve as main contact for 30-40 retail owners, offering tailored support and insights into their business models; conduct virtual meetings to discuss performance
• Monitor retail performance, identify underperformers, implement action plans, and analyze data to boost sales and track promotions
• Provide virtual training on products and processes; support retailers in developing in-store training for staff
• Collaborate with marketing to guide retailers on promotions, marketing plans, and merchandising
• Address product availability and pricing issues; liaise with internal teams for escalated concerns, ensuring a customer-focused approach
• Maintain records of interactions and performance, generate sales reports, and ensure retailers comply with Boost Mobile standards and brand guidelines
  Skills, Experience and Requirements
  
  Education and Experience:
  
  • Bachelor's degree in Business, Marketing, or a related field preferred
    
    Skills and Qualifications:
    
    • Proven experience in account management, preferably in the telecommunications or prepaid wireless retail industry
    • Strong communication, negotiation, and interpersonal skills
    • Ability to analyze data and develop actionable business strategies
    • Proficient in CRM tools and Microsoft Office Suite
    • Self-motivated, goal-oriented, and able to work independently in a remote environment
    • Ability to manage multiple accounts and priorities simultaneously
      
      Visa sponsorship not available for this role
      
      Salary Ranges
      
      Compensation: $75,550.00/Year - $107,925.00/Year
      Benefits
      
      We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
      
      The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
      
      Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
      
      The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Keywords: Dish, Warren , Regional Inside Account Manager - Great Lakes, Executive , Cleveland, Michigan