Customer Relationship Manager

Company: VirtualVocations
Location: Cleveland
Posted on: February 4, 2025

Job Description:

A company is looking for a Mid-Market Customer Relationship Manager.

Key Responsibilities:

Maintain monthly recurring revenue by driving product adoption
Serve as the single point of contact for service activities and ensure consistent communication
Drive portfolio growth through cross-sell/upsell and contract re-terms

Qualifications:

3-5+ years of direct and verifiable account management experience
Proven track record of exceeding growth and customer satisfaction goals
Possess a blend of technical expertise and sales acumen with a customer-centric mentality
Experience in Video, Contact Center, or Web Collaboration desired
BS or equivalent education and relevant experience

Keywords: VirtualVocations, Warren , Customer Relationship Manager, Executive , Cleveland, Michigan

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