Corporate IT SAP CRM & ECC Functional Analyst

Company: KLA
Location: Ann Arbor
Posted on: January 23, 2025

Job Description:

Base Pay Range: $83,800.00 - $142,500.00 AnnuallyPrimary Location: USA-MI-Ann Arbor-KLAKLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits identified below. Interns are eligible for some of the benefits identified below. Our pay ranges are determined by role, level, and location. The range displayed above reflects the minimum and maximum pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including location, job-related skills, experience, and relevant education level or training. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.Group/DivisionThe Information Technology (IT) group at KLA is involved in every aspect of the global business. IT's mission is to enable business growth and productivity by connecting people, process, and technology. It focuses not only on enhancing the technology that enables our business to thrive but also on how employees use and are empowered by technology. This integrated approach to customer service, creativity and technological excellence enables employee productivity, business analytics, and process excellence.Job Description/Preferred QualificationsGroup/DivisionThe Information Technology (IT) group at KLA is involved in every aspect of the global business. IT's mission is to enable business growth and productivity by connecting people, process, and technology. It focuses not only on enhancing the technology that enables our business to thrive but also on how employees use and are empowered by technology. This integrated approach to customer service, creativity and technological excellence enables employee productivity, business analytics, and process excellence.SAP CRM and ECC Systems Analyst with experience working with technical teams, configuration and tables (such as pricing configuration), solid understanding of SAP customizations and user exits to improve SAP system to meet business requirements. Ability to work independently with ABAP and Technical developers to craft and drive SAP system changes. Work closely with Service business to determine business requirements and write functional requirement specifications in an appropriate level of detail. Solid experience in leading and conducting requirements gathering sessions with end customer. Provide a business process engineering perspective during design review for projects with a strong emphasis on reporting and dashboard requests based on SAP data (and other data sources). Own and perform integration testing and lead User Testing and identify resulting gaps. Main data source is from SAP CRM and SAP ECC systems.

• In addition, the systems analyst will be responsible for system configuration in SAP CRM and SAP SD to support moderate to sophisticated improvements and projects in SAP
• Recommends new insights and/or efficiency opportunities
• Works on and coordinates multiple SAP deliverables and related projects independently and in a team environment
• Good testing and troubleshooting acumen for reporting enhancements, projects and issues
• Recommends new insights and/or efficiency opportunities around reporting. Works on and coordinates multiple reporting deliverables and related projects independently and in a team environment
• Documents all best known methods and provides support as needed
• Experience in project roll-out in preparing test plans, training documents and conducting User Acceptance Testing (UAT)
• Experience in project roll-out in preparing test plans, training documents conducting testing and facilitating user acceptanceMinimum Qualifications
  • Bachelor's Degree and work experience of three (3) years. Master's Degree preferred.
  • Must have prior experience with configuring SAP CRM
  • Strong analytical and statistical experience
  • Strong BI Reporting experience: MS Excel VBA & Macro programming, MS PowerBI, Power Query
  • Functional skills with SAP CRM and/or ECC systems is critical
  • High level English language communication skill, oral and written at peer and to senior level management
  • Strong presentation skills
  • Familiar with MS Office applicationsThis is a Hybrid model role requiring a minimum three (3) days onsite per week at our Midwest HQ in Ann Arbor, MIThe company offers a total rewards package that is competitive and comprehensive including but not limited to the following: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.KLA is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other status protected by applicable law. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at or at +1-408-352-2808 to request accommodation.Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

Keywords: KLA, Warren , Corporate IT SAP CRM & ECC Functional Analyst, IT / Software / Systems , Ann Arbor, Michigan